Compliance Corner- Help us help you

 

Please note: this article is a snapshot of a message that was posted on the MLS system at some point within the last year.  Things evolve rapidly in our industry, and the information in this article may have changed since it was first published. Compliance Corner articles are not updated after they are published, even if the information contained within has changed.

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Compliance Corner #4

October 21, 2019

Help Us, Help You!!!

  • Be sure to include the MLS# in any communication to the MLS about a listing data concern.
  • Do not ignore a listing violation inquiry notice!!! Fix or respond (via phone or email).  A lack of response by the due date will result in a non-waivable fine.
  • Once a fine is issued for a compliance violation, it will not be waived. No exceptions will be made.
  • Every edit to your listing causes our Data Checker program to automatically review every field and flag any possible inaccuracies.  You will receive a notification email if an explanation or correction is required.
  • Use the Listing Data Checker widget found on the Matrix home page to track any listing violations that you may have received. Watch this short video for detailed instructions… https://vimeo.com/304866625
  • Avoid missing compliance notices - Add your office administrator to the Compliance notification alerts. Simply send an email at Compliance@SmartMLS.com including Administrator name, MLS User ID and email address.
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