Please note: this article is a snapshot of a message that was posted on the MLS system at some point within the last year. Things evolve rapidly in our industry, and the information in this article may have changed since it was first published. Compliance Corner articles are not updated after they are published, even if the information contained within has changed.
For the most up-to-date information on this (or any other topic), please visit our SmartDesk.
Compliance Corner #61
September 14, 2022
Have you ever ….
- Had a policy question but were unsure who to call?
- Wondered when your MLS Fees are due?
- Been in the middle of a Property Search and had a question about the search criteria?
WONDER NO MORE
Here is a quick breakdown of who to contact at the SMARTMLS for quick and reliable answers……
Membership- Membership paperwork, Agent/Office changes, Teams, Licensing, Supra and Billing
Technical Support- Product how to’s and training, system issues, product technical support
Compliance- Rules and Regs, Agent Reported issues, policy questions, Data Checker inquiries, fines and appeals
Get In Touch
Numbers
- Phone (203) 750 6000 follow prompts to appropriate department queue
- Fax (203) 750 6001
Technical Support
Membership Inquiries
Compliance Matters
- Compliance@smartmls.com
- Compliance Hours M-F 8:30am – 5:00 pm
Customer Support Center Hours
- Monday — Thursday 8:30am – 7pm
- Friday — 8:30am – 6pm
- Weekends — 9am – 3pm
Supra Keybox/Keybox Sales
- Monday — Friday 8:30am – 6pm
- Saturday — 9am – 1pm (by appointment only)
****************************************************************************************
- The Compliance Team values your opinions, comments and suggestions!!!
- Never hesitate to contact us at compliance@smartmls.com or 203-750-6000
Comments
Please sign in to leave a comment.